Henry Mintzberg once said “Management is, above all, a practice where art, science and craft meet.”

To many, people assume becoming managers is going to be a bed of roses.

WRONG. The fact is, they will now have to shoulder more responsibilities, and help their subordinates shine in their jobs (amongst the other KPIs their job requires them to fulfil).

An effective manager is one who can achieve their targets through the best possible use of all resources. Therefore many find themselves suddenly confronted with managing difficult people and situations.

In the infographic below, the folks at Wrike have put together helpful advice for managing difficult team members. You may not be encountering any of these issues today, but the tips are good to bear in mind for when the day comes.